1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors and service users in accordance with the Law of Georgia on Personal Data Protection. 1.2 This policy applies where we act as a data controller with respect to the personal data of our website visitors and service users of hoffstays.com. 1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website. 1.4 In this policy, “we”, “us” and “our” refer to Hoff LLC.
2. Credit
2.1 This document was adapted for the Georgian legal context based on standard international data protection frameworks.
3. How we use your personal data
3.1 Usage Data: We may process data about your use of hoffstays.com (“usage data”). This includes your IP address, geographical location, browser type, and navigation paths. The source of this data is Google Analytics, and the legal basis is your consent. 3.2 Account Data: We may process your name and email address (“account data”) provided by you. This is processed for operating our website and communicating with you. The legal basis is the performance of a contract. 3.3 Service Data: We may process information relating to your property, such as the address and access instructions (“service data”). The legal basis is the performance of a contract to provide property management services. 3.4 Enquiry Data: Information contained in any enquiry you submit regarding our services may be processed for marketing purposes based on your consent. 3.5 Transaction Data: We may process information relating to transactions, including purchases of services. This may include contact details and transaction specifics. The legal basis is the fulfillment of a contract and our legitimate interest in proper business administration.
4. Providing your personal data to others
4.1 We may disclose your personal data to our professional advisers or insurers insofar as reasonably necessary for risk management or legal claims. 4.2 Payment Services: Financial transactions relating to our website and services are handled by our payment services provider, Payoneer. We share transaction data only to the extent necessary for processing payments and refunds. You can find Payoneer’s privacy policy at payoneer.com. 4.3 We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation under Georgian law or to protect vital interests.
5. International transfers of your personal data
5.1 Our offices are located in Georgia. 5.2 The hosting facilities for hoffstays.com are located within the European Economic Area (EEA) or countries with adequate data protection levels as recognized by the Personal Data Protection Inspector of Georgia. 5.3 Any transfer of data outside of Georgia will be protected by appropriate safeguards, such as standard data protection clauses.
6. Retaining and deleting personal data
6.1 Personal data shall not be kept for longer than is necessary for its intended purpose. 6.2 Contact information: Retained for a minimum of 3 years and a maximum of 10 years following the termination of a contract. 6.3 Property data: Retained for a maximum of 3 years following the termination of a contract, unless required otherwise by Georgian tax or civil law.
7. Your rights under Georgian Law
8.1 Under the Law of Georgia on Personal Data Protection, you have the following rights:
- Right to information: To know what data is being processed.
- Right to access: To request a copy of your personal data.
- Right to rectification: To demand the correction of inaccurate data.
- Right to block/erase: To demand the suspension or deletion of data processing if it is no longer necessary or was collected unlawfully.
- Right to withdraw consent: At any time for consent-based processing.
- Right to complain: To the Personal Data Protection Inspector of Georgia.
8. About cookies
9.1 We use cookies for authentication, security, and analysis. 9.2 Most browsers allow you to refuse cookies via their settings (Chrome, Safari, Firefox, etc.). Please note that blocking all cookies may negatively impact the usability of hoffstays.com.
9. Our details
13.1 This website is owned and operated by Hoff LLC. 13.2 We are registered in Georgia under the relevant entrepreneurial regulations. 13.3 Our principal place of business is at:
Police Lane 1, Tbilisi, Georgia
+995 511 24 68 20
13.4 You can contact us: (a) By post to the address above; (b) By email, using hi@hoffstays.com
10. Data Protection Officer
14.1 You may contact our data protection representative regarding any privacy concerns at hi@hoffstays.com.